Terms & Conditions

Reservations:

1.Reservation may be made by email or telephone.

2.When making a reservation the Tourist is required to provide the following

contact information: name, surname, telephone number, email address.

3.Ticket/voucher will be sent to email address.

Terms of payment:

1.The tourist pays 100% of the price of the service through secure link DotPay.

Cancellation of the service:

1.The Tourist has the right to cancel reservation free of charge up until 07:00 pm

on the day preceding the event. After this time it will not be possible to cancel trip

free of charge.

Realization of the tourist event:

1.In the case of tourist events in which the Tourist is to be picked up from a given

location, the Tourist should wait for the bus in front of the building at the time specified

in the reservation. The Organiser wishes the Tourist to consider the possibility of a 15

minutes delay if there is heavy traffic.

2.The Tourist is required to show the driver/guide the ticket/voucher or printed electronic

proof of reservation which entitles him or her to participate in the tourist event.